Writing Customer Service Emails Training Course in Kenya
Our corporate training course is also available in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Malindi, Kitale, Garissa, Kakamega, Nyeri, Meru, Machakos, Lamu, Nanyuki, Kisii, Kitui, Kericho, Ruiru, Kapenguria, Bungoma, Athi River, Busia, Homa Bay, Isiolo, Voi, Webuye, Mumias, Kilifi, Diani Beach, Watamu, Naivasha.
About This Writing Customer Service Emails Training Course in Kenya
Writing Customer Service Emails Course in Kenya
Customer service interactions range from direct contact to calls and to written exchanges. In emails, the content usually contains instructions that would help the customers with their problem. It is important to write in a clear and straightforward manner that will not cause confusion and that should answer all the customer’s queries.
Who Should Attend This Writing Customer Service Emails Course in Kenya Workshop
This Writing Customer Service Emails Course in Kenya workshop is ideal for anyone who would like to gain a strong grasp and improve their Writing Customer Service Emails.
All Staff Within An Organisation
Managers
Team Leaders
Executives
Assistants
Officers
Secretaries
Group Size For This Writing Customer Service Emails Training Program in Kenya
The ideal group size for this Writing Customer Service Emails course in Kenya is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration For This Writing Customer Service Emails Skills Course in Kenya
The duration of this Writing Customer in Kenya Service Emails workshop is 2 full days. Knowles Training Institute Kenya will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Writing Customer Service Emails Course in Kenya Objectives
Below is the list of course objectives of our Writing Customer Service Emails course in Kenya
- Understand how to use email to build a positive relationship with customers
- The top 5 customer email templates
- Maintaining formality
- Keeping the subject field relevant
- Keeping your email clear and brief
- Using plain, simple and polite language
- Proofreading your email
- 6 things to never do when writing emails to customers
Writing Customer Service Emails Course in in Kenya Value Added Materials
Each participant will receive the following materials for the Writing Customer Service Emails course in Kenya
Writing Customer Service Emails Course in Kenya Learner’s Guide
Writing Customer Service Emails Course in Kenya Handouts
Writing Customer Service Emails Course in Kenya PPT Slides Used During Course
Writing Customer Service Emails Course in Kenya Certification
Each course participant will receive a certification of training completion
Course Fees for Writing Customer Service Emails Course in Kenya
There are 4 pricing options available for this Writing Customer Service Emails training course in Kenya. Course participants not in Kenya may choose to sign up for our online Writing Customer Service Emails training course in Kenya.
- USD 679.97 For a 60-minute Lunch Talk Session.
USD 259.97 For a Half Day Course Per Participant.
USD 419.97 For a 1 Day Course Per Participant.
USD 569.97 For a 2 Day Course Per Participant.
Discounts available for more than 2 participants.
Upcoming Writing Customer Service Emails Training Course in Kenya Schedule
Contact us for the latest Writing Customer Service Emails course in Kenya schedules:
Email: contact@knowlesti.ke
Message:
Download Writing Customer Service Emails Course in Kenya Brochure
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Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
- We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
- Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Course Enquiries
Fill up the form and we will get back to you in less than 1 working day.
Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.
Email: contact@knowlesti..ke
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